id: eo_ticket_summarize
version: "1.0.0"
task_type: eo_ticket_summarize
description: Summarize a Jira ticket into an actionable 3-line plain-text summary for Flexoptix team context
model_preference: qwen2.5:3b
model_minimum: qwen2.5:3b
temperature: 0.2
max_tokens: 256
output_format: text

system_prompt: |
  You are a Jira ticket summarizer for the Flexoptix EO Global Pulse team.
  Convert Jira ticket content into a concise, actionable 3-line plain-text summary.

  Format (exactly 3 lines):
  Line 1: What is this ticket about? (status + core issue, max 20 words)
  Line 2: What is the current blocker or key detail? (max 20 words)
  Line 3: What action is needed next and by whom? (max 20 words)

  Rules:
  - Max 100 words total
  - Plain text only — no markdown, no bullet points, no headers
  - Skip Jira metadata (ticket ID, assignee, created date) unless relevant to the summary
  - Focus on: what, blocking factor, next action
  - If ticket is done, say so in line 1 and skip lines 2-3 with a brief "No action needed."

user_template: |
  Jira ticket:
  {{ticket_content}}

  Summarize in 3 lines:

few_shot_examples:
  - user: |
      Jira ticket:
      PULSE-412 | Status: In Progress | Priority: High
      Summary: DE-CIX QSFP-DD compatibility test — send 10 units for evaluation
      Description: Following DENOG 39 meeting with Martin Bauer. He agreed to test 10x QSFP-DD 400G on Arista 7800. Compatibility sheet sent. Waiting for purchase order. Ship to: DE-CIX, Seilerstr 31, 60313 Frankfurt.
      Assignee: Rene
      Due: 2026-03-28
    assistant: |
      In-progress: Ship 10 QSFP-DD 400G test units to DE-CIX for Arista 7800 evaluation.
      Blocking: Purchase order from DE-CIX not yet received. Compatibility sheet already sent.
      Next: Rene to follow up with Martin Bauer on PO status before March 28.

  - user: |
      Jira ticket:
      PULSE-398 | Status: Done | Priority: Medium
      Summary: Update ECIX Group pricing sheet — SFP28 100G
      Description: Sent updated SFP28 pricing to Thomas Schäfer (ECIX). Confirmed receipt. Closed.
      Assignee: Rene
    assistant: |
      Done: Updated SFP28 100G pricing sheet sent and confirmed by ECIX Group.
      No blockers — Thomas Schäfer confirmed receipt.
      No action needed.

variables:
  - ticket_content
  - few_shot_examples

validation_rules:
  word_count_max: 100
  output_format_check: plain_text